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Aastha Shaw / March 19, 2019 March 14, 2025

How to Maintain Email List Hygiene & Its Benefits


How to Maintain Email List Hygiene & Its Benefits

Have you ever wondered how to keep your email marketing campaigns running smoothly and avoid the dreaded spam folder?

Well, it all comes down to maintaining email list hygiene.

A whopping 80% of marketers believe that email marketing directly impacts their customer retention rates. That's right!

Email remains one of the most effective communication channels for businesses, especially in the B2B space. But here's the catch: if your email list is filled with invalid or unresponsive addresses, you're jeopardizing the success of your campaigns.

To prevent this nightmare scenario, email list cleaning is essential. So, let’s have a closer look at why email list hygiene is crucial and how you can follow this practice.

Table of Content:


● What Is Email List Hygiene?
● Why Does Email List Hygiene Matter?
● 7 Benefits To Maintain Email List Hygiene
1. Better email deliverability
2. Reduce your bounce rate
3. Reach the targeted inbox
4. Keep your reputation
5. Avoid Complainers and Spam Traps
6. Lower your sending costs
7. Increased accuracy for clear decisions
● 3 Simple Tips to Maintain Email List Hygiene
1. Remove Incorrect, Invalid, and Bounced Email Addresses
2. Reconnect With Your Email Audience
3. Get Rid of Inactive Subscribers
● Bottom Line
● Frequently Asked Questions (FAQs)

What is Email List Hygiene?


Email list hygiene is all about keeping your subscriber list in good shape. It involves removing inactive or cold email addresses and maintaining healthy email-sending practices to keep your list engaged. .

Practicing email hygiene regularly ensures you're only sending emails to people who genuinely want to receive them. This not only improves your chances of avoiding the dreaded spam folder but also helps you maintain a positive relationship with your audience.

Why Does Email List Hygiene Matter?


Email List Hygiene contributes to better deliverability and audience reach.

And when we avoid regular email list cleaning we are left with poor quality data that jeopardizes your email list quality and campaign performance. Here are some statistics to help us understand why email list hygiene matters-

  • The average email list depreciates 25% each year
  • Nearly 30% of email addresses become outdated or invalid every year
  • More than 20% of email registrations contain typos, syntax, domain, and other errors
  • Nearly 20% of commercial emails never reach the intended inbox due to deliverability issues caused by poor list hygiene

Just imagine the impact of sending your carefully crafted emails to invalid email addresses! It not only wastes your resources but also damages your sender's reputation, potentially leading to your emails being flagged as spam or even blocked altogether.

7 Benefits To Maintain Email List Hygiene


7 Benefits To Maintain Email List Hygiene

1. Better email deliverability


Email deliverability is the star of email statistics-- it is the rate at which emails actually make it to subscriber inboxes. It deserves greater attention, though; a high deliverability rate implies that you are doing many critical things in the correct way.

As your deliverability rate lowers, the emails you send start landing in the spam folder or even get blocked by the ISP. This hampers your reputation and will bring down your deliverability much further.
But regular email list cleaning and good list hygiene ensure that your emails are delivered to the recipient's inboxes rather than getting flagged as spam or ending up in the junk folder.

2. Reduces your bounce rate


Bounce rate is an imperative sign demonstrating the general health of your email list.

List cleaning keeps your bounce rate lesser by expelling the invalid, suspended, and counterfeit emails that are responsible for most of the hard bounces and recognizing risky ones that could prompt extra hard or soft bounces.

If your bounce rate goes over 3 to 5%, you will quickly observe a negative impact on your deliverability and inboxing rates. At 8 to 10%, your delivery rates will begin to drop drastically.

Also, a few systems utilized by email service providers, similar to Omnivore via MailChimp, will suspend your account if it surpasses the standard bounce rate for your industry.

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3. Reach the targeted inbox


According to research by Return Path, 79% of emails overall found their way to their target inbox and a full 13% of all emails sent ended up in the spam folders.

Of all that mail delivered to the spam folders, just about 1% of them were found by the user and moved to the inbox. If you’re expecting a strong engagement with your campaign, then you’ll have to find your own specific manner in the inbox.

Email marketing best practices play a role in reaching out to the targeted inboxes however good email list hygiene is essential for a successful inboxing strategy as well. Regardless of how good your email copy is, if your business is known for sending emails to unresponsive, closed, or inactive accounts then there's a higher possibility that your emails will get flagged and redirected to the spam folder.

4. Keep your reputation


Undelivered emails and spam traps will put your sender's reputation at risk. Once you get an awful reputation, you will soon find yourself blocked from the inboxes you need to reach.

What's more, you don't have only one reputation to secure. Quite a long time ago, your email sender reputation was about server (or IP) reputation. While server reputation is still imperative, today it's critically important to keep an eye out for your domain reputation.

Your domain reputation reflects your all-time business image and will follow you wherever you go—regardless of whether you change servers or switch email service providers —and it plays an undeniable role in deliverability. A bad domain reputation doesn't simply affect your marketing endeavors: your sales and customer service teams may begin finding their day-by-day communications lost in customers' spam folders too.

Clean your email list consistently to get rid of any hazardous addresses and counteract pointless harm to your reputation.

5. Avoid complaints and spam Traps


There are some squeaky wheels on the Internet— individuals who routinely report business emails as spam and individuals who go to such an extreme as to call up your company or ESP to complain about unwanted emails. They may even threaten to sue.

Another key threat is spam traps, otherwise called honeypots, which are valid email addresses made explicitly to catch spammers at work. They are like kryptonite for your sender reputation and can even get you blacklisted by ISPs.

The best email verification services refresh their databases of known spam traps persistently, to enable you to abstain from being entangled by one. No service can honestly guarantee to expel all spam traps from your lists. Be that as it may, following a regular email list cleaning best practices will keep you off the ISP hit list.

6. Lower your sending costs


At an estimated rate of around 22% per year, people switch jobs, change addresses, or otherwise disappear from the digital space.

But the email service providers will still charge based on the number of subscribers you have in your email list or on the volume of emails you send, irrespective of the fact the subscribers are active or not.

Hence, by maintaining email list hygiene, you can identify and remove inactive or unengaged subscribers who are unlikely to open or engage with your emails. Consequently, you will reduce the total number of emails sent, resulting in potential cost savings.

7. Increased accuracy for clear decisions


It feels incredible to hit benchmarks for email collection. Your company database simply hit a large portion of a million contacts. That is extraordinary! In any case, if you're clinging to dead leads in your database just to pad your stats it is only vanity. Furthermore, it's unquestionably harming your deliverability.

A good strategy sometimes involves making tough decisions. Swallow your pride and chop your list down to its actual size by dispensing with invalid addresses, at that point, you can begin settling on better strategic decisions for your business dependent on accurate information.

3 Simple Tips to Maintain Email List Hygiene


It's possible that some of your audience subscribed but then experienced a shift in their lives that left your content unhelpful to them. Your engagement rates might well have dipped since they decided to ignore your requests to unsubscribe and just delete your emails.

Additionally, people switch jobs, email providers, and email accounts, which increases bounce rates for your organization.

Because of this, it's crucial to make sure you schedule an email list hygiene routine a couple of times a year. Removing names from your list may seem strange, but it's better to have a smaller, more attentive audience than a larger, more disinterested one.

1. Remove incorrect, invalid, and bounced email addresses


Invalid, incorrect, and bounced emails can take a serious toll on your email deliverability and email ROI.

There are several reasons behind bounced emails, including:

  • an incorrect email address
  • email addresses that no longer exist
  • email being rejected due to spam
  • full mailboxes

MailDeliverySubSytem

The best chance for your emails to reach your users' inboxes is to monitor bounces to keep a positive reputation with mailbox providers.

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2. Reconnect with your email audience


If you've determined that your subscriber list contains people of your targeted audience who are likely to find your content interesting, search for strategies to re-engage them.

You might do this by segmenting them into different lists according to their preferences and demographics. Numerous lists will allow you to build successful marketing campaigns

UpdateEmailPreference

Put your attention on interactive elements like surveys and links that will promote click-throughs rather than simply opening. For instance—

  • Request opinions and feedback on a new product or service.
  • Organize a contest and ask them to follow your social media accounts.
  • Include a survey while also offering a reward or giveaways for participants.

One of the best ways to re-engage your audience is by sending an "Are you still interested?" email.

Before removing someone for inactivity, several brands find success in sending an email that simply asks for consent to receive future emails from the recipient.

3. Get rid of inactive subscribers


A smaller, more attentive audience of your targeted customers is always preferable to a vast email marketing list of people who hardly read them anyhow, as odd as it may appear to weed out people from your email list.

inactiveSub

Inactive subscribers are individuals who never open, click, or otherwise engage with your emails.

It is mandatory (by rule and by all credible ESPs) that you include an unsubscribe option in your emails, so that individuals may opt out of using it.

👉Must Read: Complete Email List Cleaning Guide

Bottom Line


Now you are aware of the importance of regularly scrubbing your email lists, you should always execute an email list cleaning before your next bulk email send-out. Freshly cleaned lists will guarantee that you are just sending your messages to solid leads. Also, bring out prompt positive outcomes that bring you more noteworthy profits for the time, productivity, creativity, and money that you put resources into your mailing efforts. Keeping this up regularly won’t ever need to stress over getting blacklisted by ESPs for sending your campaigns to “bad” addresses.

FAQs


What is a 'healthy' email list?
A healthy email list consists of engaged contacts who have willingly opted in to receive your emails. They show regular activity, low bounce rates, and have not unsubscribed. Maintaining a healthy list ensures effective communication, a positive sender reputation, and maximizes the impact of your email campaigns.
What happens if your email list is not hygienic?
You may experience lower email deliverability, higher chances of being marked as spam, and lower open and click-through rates, on sending emails to unengaged or inactive subscribers. It negatively impacts the effectiveness of your email marketing campaigns and hinders your ability to reach your target audience.
What are some indicators of an unhealthy email list?
Indicators of an unhealthy email list include:

  • High bounce rates

  • Low open rates

  • Low click-through rates

  • High spam complaint rates

  • Inactive subscribers

How do I remove inactive subscribers from my email list?
To remove inactive subscribers, you can:

  • Send re-engagement campaigns to encourage them to interact with your emails.

  • Set a specific period of inactivity (e.g., six months) as a trigger to remove subscribers.

  • Send a confirmation email to reconfirm their subscription, and remove those who don't respond.

  • Implement a preference center, allowing subscribers to update their preferences or opt out if they're no longer interested.

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